Our story

Built by people who know what a missed call costs

AnswerTrue was founded by entrepreneurs who lost deals because no one picked up the phone. We built the service we wished existed — professional, reliable, and always on.

2011
Founded
4,200+
Businesses served
98%
Client retention rate
24 hrs
Average setup time

Our mission

Every small business deserves a professional first impression. When a potential customer calls, they deserve a real, knowledgeable voice — not voicemail, not a robotic menu, not silence.

We exist to give growing businesses the same front-office presence as a Fortune 500 company, at a fraction of the cost. Our receptionists are trained, empathetic, and represent your brand as if they sit in your office.

Always available

We answer calls 24/7/365 — nights, weekends, and holidays included. Your callers never reach voicemail.

Trained professionals

Every receptionist completes rigorous training in call handling, industry terminology, and brand voice alignment.

Transparent pricing

No hidden fees, no long-term contracts. You know exactly what you pay and what you get every month.

Data you can trust

Every call is logged, summarized, and delivered to your inbox or CRM in real time so nothing slips through.

The team behind AnswerTrue

People who have been in your shoes and built the solution they needed.

Marcus Webb
Marcus Webb
Co-founder & CEO

Former small business owner who lost a $40k contract to voicemail. Built AnswerTrue to make sure it never happens to anyone else.

Priya Nair
Priya Nair
Co-founder & COO

15 years in customer experience operations. Designed the training program that keeps our retention rate at 98%.

Jordan Calloway
Jordan Calloway
Head of Receptionist Training

Certified in professional communication and conflict resolution. Trains every receptionist who joins the AnswerTrue team.

Trusted, certified, and compliant

We hold ourselves to the highest standards so you do not have to worry.

SOC 2 Type II Certified
HIPAA Compliant
BBB Accredited Business
ISO 9001 Quality Management

Ready to never miss a call again?

Join 4,200+ businesses that trust AnswerTrue to handle their calls professionally.

Get a free quote